Terms & Conditions
Welcome to Vector Transport Solutions LLC. These terms govern your appointment reservations, service authorizations, and operational policies when scheduling vehicle detailing and paint correction at our Fort Mill facility.
By browsing this website, viewing service tiers, or initiating an online service request, you agree to comply with these terms and applicable California and federal laws.
All text, technical specifications, service package structures, photographs, and media displayed on this site belong exclusively to Vector Transport Solutions LLC. You may not scrape, copy, redistribute, or reuse our workshop documentation or digital assets for commercial purposes without prior written authorization.
Operational rules & obligations
- Access to online booking tools requires true, current, and verifiable vehicle information.
- Misrepresentation of vehicle condition, make, model, or size category may result in adjusted billing upon on-site intake.
- Unauthorized attempts to intercept booking workflows or compromise web services are strictly prohibited.
Service appointments booked online represent a reservation of workshop bay time, equipment, and certified technician scheduling.
A valid credit card or deposit may be required to confirm selected packages, specifically high-labor treatments such as multi-stage paint correction and complete vehicle restorations.
Operational rules & obligations
- Cancellations made at least 24 hours before your scheduled appointment window are eligible for full rescheduling or deposit credits.
- Cancellations under 24 hours or unattended appointments (no-shows) may incur a cancellation fee of up to 50% of the scheduled package cost.
- Inclement weather or technician safety considerations may prompt rescheduling with priority booking at no additional charge.
Prior to any water contact, chemical decontamination, or machine polishing, our technicians conduct a thorough digital check-in.
We photograph pre-existing paint defects, clear coat thinning, rock chips, scratched glass, oxidized plastic, and interior wear. Clients must remove all personal belongings, valuables, child safety seats, and firearms before drop-off.
Operational rules & obligations
- Vector Transport Solutions is not responsible for personal items left inside the cabin, glove compartment, or trunk.
- Unsecured aftermarket accessories (dash cameras, phone mounts, exterior splitters) must be reported during handover.
- Technicians reserve the right to decline or modify requested processes if a vehicle's finish or electrical systems present safety or delamination hazards.
Published online pricing reflects baseline vehicle sizes in standard factory conditions.
Vehicles exhibiting severe biological hazards, pet hair saturation, mold spores, heavy tree sap, industrial fallout, or extreme clear-coat oxidation require supplemental labor and specialized chemical extraction.
Operational rules & obligations
- All supplementary surcharges will be explained and authorized in writing prior to proceeding with additional steps.
- Package upgrades requested after drop-off will adjust final billing and estimated completion times accordingly.
- Full payment is due upon vehicle completion prior to vehicle key release.
Paint correction, rotary compounding, and wet sanding inherently involve removing microscopic layers of automotive clear coat.
While we measure paint thickness with digital depth gauges before polishing, repainted panels, thin factory paint, or degraded clear coats carry unavoidable risks.
Operational rules & obligations
- We are not liable for clear-coat failure on previously compromised, burned, or improperly repainted vehicle panels.
- Interior steam sanitization will not restore dry-rotted leather, cracked dashes, or sun-faded upholstery fabric.
- Total liability for any claim arising from our services is capped strictly at the total dollar amount paid for the specific service rendered.
Review related policies
Read how cancellations, refunds, and personal client data are processed.
Questions regarding these terms?
Our workshop operations team is happy to clarify package specifications, drop-off protocols, or paint correction authorizations.